Terms & Conditions

Last updated: 21 June 2026

These Terms & Conditions ("T&C") apply to every purchase made on www.sebili.com. By accessing the Site, creating an account, or placing an order you accept these Terms, our Privacy Policy, and Cookie Policy.

1.1 Company Information

1.2 Scope & Market

• We ship to EU, UK, Switzerland, Norway, Iceland, Liechtenstein, and Australia.
• Contract languages: English, Italian, German, French, Spanish, Swedish.
• Local consumer rights remain unaffected.

1.3 Products & Orders

• Products are for personal use only.
• Orders become binding after shipping confirmation.
• We may cancel orders for fraud or payment issues.

1.4 Pricing & Payment

• Prices include VAT in EU/UK where applicable.
• Swiss & AU taxes handled at delivery unless DDP.
• Payments processed securely via Stripe & PayPal.

1.5 Shipping

• Handling: 1–3 business days
• Delivery: 7–12 business days
• Tracking provided via email

1.6 Returns

• 90-day return policy for unused items
• EU/UK 14-day withdrawal right
• Refund processed within 5–10 business days

1.7 Warranty

• EU/UK: 2-year guarantee
• Switzerland: 2-year warranty
• Australia: Consumer Law applies

1.8 Liability

We are not liable for indirect losses. Total liability is limited to the amount paid unless required by law.

1.12 Contact

Email: sebili.help@gmail.com
Address: FF HOLDING SRL, Italy
Response time: within 48 hours